Free shipping and Free return on all orders, Buy 2 items & Get 1 item at 20% off Automatic at checkout
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Processing Time
All orders undergo a 1 to 2 business day processing period. This time is essential for us to meticulously process and prepare your order for shipping.
Estimated Delivery Time
For orders within the USA, the expected delivery time is between 5 to 6 business days, This does not include the processing time. It is important to note that actual delivery times may vary from the projected estimates.
24-hour window Cancellation Policy
Customers have a 24-hour window to cancel their order. Should you wish to cancel your order, kindly contact us immediately to initiate the cancellation process.
30-Day Return Policy:
We offer a 30-day return policy, allowing you to request a return within 30 days of receiving your item.
Eligibility Criteria:
To be eligible for a return, your item must be in the same condition as received, unworn or unused, with tags, and in its original packaging. Ensure you have the receipt or proof of purchase.
Initiating a Return:
To start a return, contact us at info@warmshoodies.com. Please note that we will provide a free return label upon your return request.
Return Process:
If your return is accepted, we will send you a return shipping label and provide instructions on where to send the package. Returns without prior authorization will not be accepted.
Damages and Issues:
Inspect your order upon receipt. Contact us immediately if the item is defective, damaged, or incorrect. We will evaluate the issue and make it right.
Exceptions / Non-Returnable:
We do not accept returns for used products. Once a product has been used, it cannot be returned.
Exchanges:
The quickest way to get the desired item is to return the original. Once the return is accepted, provide us with details of the new item, and we will promptly send it to you. A return shipping label and instructions will be provided.
Refund process
Upon receiving and inspecting your return, we will notify you of the approval status. If approved, you will be automatically refunded through your original payment method within 10 business days. Please note that your bank or credit card company may require additional time to process and post the refund.
Contact Information
If you have any questions or concerns, please contact us at info@warmshoodies.com.
Thank you for choosing Warms hoodies. We look forward to serving you with excellence.
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.
